GLOBETROTTER 寰宇歷奇 - Thailand & Indonesia hotel website (Bangkok, Pattaya, Koh Samui, Koh Samed, Koh Chang, Krabi, Phuket, Chiang Mai, Hua Hin)(Bali, Jakarta, Java, Lombok, Sulawesi, Sumatra)

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1. Commitment To Protecting Your Privacy

Globetrotter Services Limited (hereinafter referred to as "our company")is committed to protecting your privacy in accordance with the highest consumer protection standards. Our privacy policy is designed with you in mind, and it is integral that you have a comprehensive understanding of our information collection and usage practices, as well as full confidence that ultimately, you have control of your personal information provided to our company. In summary, while you should read each provision in this Privacy Policy, you note that by using our company web site:
- You agree that if you disclose your personal information to us, we may create a database record about you;
- If you register on our website, download any materials or conduct any other transaction, you agree for us to collect information necessary to provide you with the service you have requested, and you agree that this information may be disclosed to service partners (who may be third parties) for those purposes;
- You agree for us to use cookies on your browser (unless you remove them);
- You agree that we can contact you with information about products and services which may be of interest to you (unless you have stated you do not wish to receive these communications); and your continued use of our company web site indicates your agreement with any future changes in our company Privacy Policy.

2. The Information We Collect & Use

Our company will not collect or monitor any personal information about you without your consent. The only personal information we collect is what you tell us about yourself and information about how you use our web site. Our company collects information from you at several different points on the site:
2.1) New Member Registration
a) Collection of information
- When you register as a member with our company, you will be asked to create a login name and password, as well as to provide your contact information, such as your name, title, email address, language preference and country of residence.
- You are also given the option to opt out from receiving periodical updates and/or newsletters from our company informing you of the latest news and deals.
b) Usage of information
- To identify you when you use our site in order to enjoy a customized and personalised experience.
- As a security measure, to send you an email confirming your membership registration.
- To allow us to process and complete your travel reservations and purchases.
- To send you email confirmations for your reservations and purchases.
- For our customer service agents to contact you when necessary.
- To send you our optional periodical updates and/or newsletters, if you have signed up for them.
- To send you information about products and services which may be of interest to you.
2.2) Existing Member Travel Profile
a) Collection of information
After registering with our company, you are given the option to create a travel profile name and to provide our company with the following member travel profile information:
- Credit card billing information, such as your credit card type, number, expiry date and billing address.
- Ticket delivery information including telephone numbers and address details.
- Passport information including passport number, place of passport issuance, passport issue date and passport expiration date.
- Date of birth.
- Travel preferences, such as preferred cities, date/time display preferences, flight seating and meal preferences, as well as others like frequent flyer numbers.
b) Usage of information
- You will enjoy convenience whenever you make travel reservations as you will not have to type the billing and delivery information repeatedly.
- Your travel preferences will allow you to customize your experience, for example, in some circumstances, our company will display your local currency.
- To further confirm your identity.
- To prevent credit card fraud.
- To send you information about products and services which may be of interest to you.
2.3) Check my trip
a) Collection of information
- Any time you make a purchased reservation, on hold reservation or save an itinerary while planning your trip, your purchased reservation, on hold reservation or saved itinerary details will be saved into "Check my trip".
b) Usage of information
- For your convenience, my company stores your purchased reservation, on hold reservation or saved itinerary information in "Check my trip", so that you may easily refer to your trip plans, cancel your reservations or to make repeat bookings.
- To send you information about products and services which may be of interest to you.
2.4) Customer Contact
a) Collection of information
- You may choose to provide feedback to our company, for example through email or letters. The comments in your feedback, as well as your contact information like your email, if provided to our company, may be kept on record.
b) Usage of information
- The feedback that you choose to provide is valuable in helping our company make improvements to our service to you. In order to follow-up on the feedback you have chosen to provide, our comapny may correspond with you using the contact information that you have provided.
2.5) Cookies
a) Collection of information
When you visit our web site as a guest or as a member, a cookie is stored onto your computer. A cookie is a small, encrypted text file containing some information about your preferences and allows your usage to be tracked. The use of cookies is now an industry standard, and you will find them used on most major web sites. However, you can always choose to disable cookies from being stored on your computer by changing your browser settings. Disabling cookies, however, may result in a limited experience of our functionality and services and in some cases may mean that we are unable to provide you with the services, or parts of the services, that you have requested. Some of our business partners whose content is incorporated into or linked to from our site may also use cookies. However, we have no access to or control over these cookies.
b) Usage of information
Cookies, when stored on your computer, facilitate the following:
- Cookies allow us to save encrypted passwords and preferences for you so that you will not have to re-enter them the next time you visit. This means you will be able to enjoy conveniences such as login without having to type your login name every time you visit our web site.
Our company will be able to make improvements to our site and customize your experience using statistics collected from cookies. These statistics are anonymous to third parties, and may also be used by our company's third party advertising companies, to monitor the effectiveness of advertisements.
2.6) Log Files
a) Collection of information
- Session information such as IP (Internet Protocol) addresses, browser types, operating systems are also used for our web site's system administration.
b) Usage of information
- Session information will allow us to enhance your experience by allowing us to troubleshoot technical issues as well as to improve our site usability.

3. Who Use Your Information

3.1) Our company is the owner of the information collected on this site. We do not sell or rent individual personal information to third parties and have no intention to do so in the future.
3.2) We may disclose your personal information on occasion to third parties who work with us. Some of these third parties may be located outside your home country, in countries such as Thailand, Singapore, Malaysia, Australia, New Zealand, Hong Kong, Taiwan and the US. The information will be protected in a manner that is consistent with this Privacy Policy.
Disclosure will be made in the following scenarios for the following purposes:
a) To successfully complete your travel reservations or purchases or otherwise implement our terms of service, your personal information is provided as needed to our company's third party product and service providers and distributors including the airlines, hotels, car rental agencies or other third parties authorised by our company.
b) In our efforts to continually improve our site, our company may employ the services of third party companies to perform projects such as market research surveys on our behalf.
c) When required by law to disclose the information.
d) With your prior express consent.
e) To protect the rights and property of our company.
3.3) Links may be present on our web site which result in you leaving our web site and being taken to other third party web sites. You should note that any information that you provide to these third party web sites are not subject to our company's privacy policy, and we strongly recommend that you be aware of their privacy and security policies.
3.4) Our company may also work with third parties that serve ads to this site. Information that may be disclosed to such third parties will be anonymous.
3.5) You should also note that the processing of information on our web site and the transmission of transaction messages relating to your travel reservations or purchases, including your Member Registration data, may involve transmissions over various networks (which may not be secure) and to various countries (including the US) and further processing and storage of data in such countries.

4. Opt Out From Email Updates Services

We may occasionally send you email updates about our latest products and services, as well as special offers.
Should you prefer not to receive any email updates from us, feel free to opt out from these services by contacting us directly. Alternatively, simply replying to our email with a short note e.g. "Please do not send me email updates about your latest news and offers".

5. Children's Privacy

Protecting the privacy of children is our primary concern. Therefore, we make every effort to desist from collecting Data from our website or storing this Data from those who are under 13 years of age.

6. Systems & Data Security

To maintain the accuracy of all Data, as well as to prevent unauthorized access and to ensure the correct use of the Data, we have carried out appropriate physical, electronic and managerial measures to safeguard and secure the Data we collect online. We use Secure Socket Layer (SSL) protocol - an industry standard for encryption over the Internet that protects Data. When you type in sensitive information such as credit card details, it will be automatically converted into code before being securely dispatched over the Internet.

7. Changes to Privacy Statement

We post new or updated statements in this section if we deem it necessary to change any part of our privacy statement. That way you are always informed of the way we collect and use the Data. If at any point we decide to use the Data you submitted under this current statement in the revised condition, you will be given the opportunity to opt out or otherwise prevent from such usage.

8. Legal Disclaimer

We may disclose Data when required by law or by court order, or as requested by other government or law enforcement authorities. It may also be revealed in good faith that disclosure is otherwise necessary or advisable including, and without limitation to protect the rights or properties of Cathay Pacific Holidays. This also applies when we have reason to believe that disclosing Data is necessary to identify, contact or bring legal action against someone who may be causing interference with our rights or properties, whether intentionally or otherwise, or when anyone else could be harmed by such activities.


		Updated : 11 July 2006

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